Returns & Exchanges

At Primal Strength, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If your equipment doesn't meet your performance standards, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the unused items in their original packaging, ensuring all tags, manuals, and components are included to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the returned equipment, we will process your refund or ship your exchange within 5-7 business days.